Customs Clearance
Customs Clearance
We are customs broker registered at Shanghai Customs Office.
Business premises stationed at Shanghai Shipping Exchange, Shanghai Hangqiao Airport and Waigaoqiao Terminal with our clerks on spot to smooth port entry, cargo tracking operations etc.
Adopted customs pre-entry via the customs computer system.
A team, all members certificated by customs broker qualification, ensure qualified services of customs eclaration and clearance with reasonable charges. Customs document such as foreign currency declaration form can be returned to clients in time after shipment on board
处理客户抱怨的五大承若。即耐心多一些、态度好一些、动作快一些、补偿多一些、层次高一些。
处理客户抱怨的八大步骤。即谢谢您、因为、为错误抱怨、允若将立即处理、要求必要的信息、快速地更正错误、检查客户的满意度、防患于未然。
服务的原则。重视成若并实现成若、了解客户的满意度、第一次便将服务做好。
爱护客户心理学。客户绝对不会有错，如果发现客户有错一定是我看错；如果客户错，一定是因为我的错才影响客户犯错；只要他不承认错误那就是我的错；如果客户不承认错我还坚持他的错，那就是我的错；总之，客户绝对不会犯错，这句话一定不会有错。
